How can we help?
We're a small team and we read every message.
Email us anytime at myphyziqai@gmail.com. We typically reply within 1–2 business days. To help us help you faster, include your device model, iOS version, and a short description of what happened.
Manage your subscription
Subscriptions are billed through your App Store account. On your iPhone: Settings → [your name] → Subscriptions → PhyziqAi to change or cancel.
Cancel or free trial
Every plan starts with a 7-day free trial. Cancel at least 24 hours before the trial ends in your App Store subscription settings to avoid being charged.
Your data & privacy
Your scan photos stay on your device. You can export or delete all your data in the app under Profile → Privacy & data.
Read our Privacy PolicyCommon questions
How does the scan work?
You take a photo or short video in the app. Our AI analyzes your physique and returns an overall score (1–100) plus a rating for each major muscle group. You can re-scan anytime to track changes.
Are my photos private?
Yes. Scan photos are stored on your device. A photo is sent securely to an AI service only at the moment of analysis and is not retained beyond processing. See the Privacy Policy for details.
How accurate is the score?
Scores are AI-generated estimates meant for motivation and tracking — not clinical measurements or guaranteed results. They're most useful as a consistent benchmark to watch your progress over time.
I restored my phone / got a new device — where's my subscription?
Open the app and use Restore Purchases (in the paywall or settings), and make sure you're signed in with the same Apple ID you subscribed with.
Is it suitable for beginners?
Yes. Plans adapt to your experience level and available equipment, so they work whether you're brand new or experienced.
How do I delete my account and data?
In the app, go to Profile → Privacy & data → Delete all my data. You can also email us and we'll help.
18+ PhyziqAi is built for adults 18 and over and provides fitness guidance only — not medical advice. Always consult a physician before starting any new exercise or nutrition program.